FAQ's

Why are your prices so low? 

We were originally wholesalers and decided to open up to the public, at the same great price. We also do not wash or prepare the hairs so you are not paying extra for those services.

 

What is the quality of your hair?

All of our hair is top quality and double drawn. Our hairs does not shed, tangle or matt up, and we stand behind the quality of our hair.

 

How many OZ comes in a bundle?

– 4oz for the Brazilian, Russian, Malaysian, Peruvian hair

 

How many bundles do I need to complete a full sew-in?

12”-16” needs 2 bundles 18”-24” needs 3 bundles 24”-30” needs 3 to 4 bundles 30”- 34” needs 4 to 5 bundles

 

What is your return or exchange policy?

All sales are final.

 

After your package is mailed you will receive a tracking number.

 

How long does the hair typically last?

6 months to a year depending on care.

 

Can the hairs be colored?

Yes it can, but we advise that you use a professional colorist that specializes in coloring hair extensions.

 

What color does the hair come in?

Our hair only comes in natural colors of the donors, which are usually 1b-4, 613 (dark brown to light brown to blonde).However  You can indicate in your note and remarks at the time of purchase what color you would prefer, and we will try to match that the best we can.

 

What is the difference between the 5 different types of hairs?

The difference between the hairs is thickness and quality. Listed below is the best quality, softest, and thickest.

 

Peruvian

Malaysian

Brazilian

Russian

Why was my order placed under review?

Your order will be placed in review status if you are shipping to a different address from your billing address. If you are we must confirm with the credit card that it is a legitimate purchase before we ship your order out. This rule applies to overnight shipping as well.

 

Can I cut the weft?

Our wefts are not meant to be cut, if you need to cut your weft we recommend sealing the ends so that hair will not shed at point of cut.

 

Will my hair wave up again after I straighten it?

Yes it will, but the more you straighten the hair the more you will lose the pattern. It is important to remember that the hair is not attached to any cuticles so it no longer is receiving any nourishment, so if you continuously straighten you will relax the pattern just like you would with your own hair.